Customer FAq's
Question: I don't want to be dealing with theft.
Please, tell me how you will ensure I won't be having to fire someone over stealing a candy bar?
Answer: Theft is the #1 question customers have. First, we need our clients to buy in to advising their staff that theft will affect
everyone and isn't acceptable. Second, we as the operator will provide and monitor security cameras that will be reviewed in the event our inventory is off.
If we find we have an issue, we will work with you to address
the issue in a professional manner.
Provide Employees with
the products they want!
Question: This seems like it will take up too much space. How big will this be?
Answer: Our market should fit in to the existing space allotted for vending machines. We can make better use of the space provided and often use less energy with this solution. We will provide you a floor plan, that will show you how the market will look at your location, prior to agreeing to move forward.
We will create a market
to fit in your exact location!
Question: How do you ensure that the fresh food won't spoil?
Answer: The Three Square system has a state-of-the-art inventory management system that tracks our fresh food.
This way we know when products are set to expire,
and can move them out of the store.
Heathy, Fresh, Fast, Local ...
Make everyone
happy with a
micro market!
Question: Can we track what our employees are purchasing?
Answer: Yes, we can set you up with an administrative log in so that you can track purchases and be able to develop contests, incentives, discounts and more for any type of program.
Create incentives for eating healthy
We recommend the MyFitnessPal App!
Question: Is the kiosk bi-lingual? Is it ADA compliant?
Can some one who is visually impaired use it?
Answer: Yes!
Question: How much will this cost me?
Answer: Nothing. We carry the cost to install all of this.
Question: What do I have to provide you to get this installed?
Answer: The current electricity access plus a data line for the kiosk.
Question: What happens when the power goes out?
Answer: Our coolers and freezers have safety features that will lock out the units until proper temperatures are restored.
Also, our system features a mobile phone app that will
allow employees to continue to purchase items that
are non-refrigerated.
Question: What happens when the internet is lost?
Answer: The kiosk will operate without internet using the
balances on file at the time of internet loss. The kiosk will
still accept cash while not connected to the web.
Question: Who monitors these kiosks to ensure they work?
Answer: 32M has a feature that monitors the system and often detects and fixes issues before they become a problem.