Scaling Your

Support Team

WORDCAMP LOS ANGELES 2016

by Matt Cromwell

@learnwithmattc    mattcromwell.com

givewp.com    wordimpress.com

100 Years of Scripps Pier Ocean Temprature Data

Staff Hours
Staff X 20 hours/wk
Staff Y 25 hours/wk
Staff Z 10 hours/wk

Data, Data, Data...

Data, Data, Data...

Reporting, Shmaporting...

Understanding Your Capacity

Capacity Calculator

Matt Cromwell

Head of Support at WordImpress.com

WordPress Community Consultant for Media Temple

Scaling Your Support Team -- WCLAX16

By Matt Cromwell

Scaling Your Support Team -- WCLAX16

Scaling Your Support Team is about data, reporting, and training.

  • 1,552
Loading comments...

More from Matt Cromwell