- Replace bespoke system
- Enhancements
- Quite capable and mature
- Steps in business process are well known already
- Current system has correct workflow for steps and tasks already
- Allows user management, access control
- Allows import of cases from AGSVA "packs"
- Work done for steps/tasks is manual/inefficient and prone to error
- 3 systems to do work - email, current case system and a file system
- No automated notifications/reminders/alerts
- No audit of real work beyond movement between steps
- AGSVA Word docs need to be filled out manually for every case
- Improve efficiency and quality
- Modernise to supported system
- Flexible for other use beyond vetting
(other business areas)
- Secure (sensitive information)
- Suits remote workers
- Limited budget (open to phased approach)
- Proposal is detailed enough to satisfy reviewers
(ie they couldn't give us a straight answer on what they need the response to include)
- First things first what content should be in there?
- Based on this what format makes sense? Word doc or powerpoint?
- Based on format and content needs
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