When emailing email@example.com, it's helpful to use the following template (colon separated name value pairs)
Will prepopulate items based on your profile: http://support.sas.com/ctx/supportform/createForm
Contains all emails since 1996
"In the early 90's was the Great SAS vs SPSS War, when comments were being cross-posted to SAS-L and SPSSX-L."
F J Kelley
(listserv site manager)
A collection of presentations with more detailed historical stats is available here:
Access to R&D
SAS Employees who are High Contributors
these are the outliers – these people are crazy-active and usually respond first to most tech questions
(number of unique pages edited) + 2 * square root ((number of edits) - (number of unique pages edited))
Started by Paul Hawley on 13th March 2008.
Continued for many years by Phil Holland then subsequently:
Biggest group (by far):
SAS proactively listens and responds with technical help on the @SAS_Cares channel
Big thanks to Joe for these stats!