Business English |
Managing Stress
Warm-upĀ Discussion | Stress at Work
How would you describe the woman's behavior in this cartoon?
How does the man feel about this woman and her problem?
What are their attitudes to stress? Who is right?
What attitudes to stress have you encountered in different workplaces?
Do too many bosses have too high expectations or little empathy?
Listening | Stress & Performance
What does the chart illustrate? Can you relate to this?
1. Label the three coloured areas on the chart.
2. Match the work enironments in the photos to the stress levels on the chart.
What do you think the symptoms of distress are? What are the effects on the mind, body and behavior?
How do you manage your own stress? Do you have any techniques which could help others?
Reading | Helping Colleagues Manage Stress
Post Reading | How Not to Help
According to the article, you should not do the following. Why?
Force your own advice onto colleagues
defend yourself
probe
ask leading questions
minimize the problem
provide answers
Listening and Language | Counselling
Listen to eight managers counselling staff members suffering from stress. Is each manager doing things right or not?
Match the managers to the advice they follow or need to follow.
Listening and Language | Counselling
Role-play | Counselling Scenarios
A
B
A
B
Role-play | Counselling Scenarios