Communication

We tend to take communication FOR GRANTED,
 

because it is a DAILY EXPERIENCE.

In communication one person attempts to convey a MESSAGE,
 

Sender

Receiver

from which another person tries to create meaning and UNDERSTANDING.

There are many factors in the process, however, that sharply influence
whether the message is understood the way it was intended or not.

Sender

Receiver

Motivation

Composition

Transmission

Reception

Interpretation

So there is a lot of room for misinterpretation in the communication process.

Linguistics

Word Ambiguity

Health

Attitudes

Worldviews

Cultural Differences

NOISE!

Additionally, the message can be altered by NOISE SOURCES, such as:

Motivation

Composition

Transmission

Reception

Interpretation

LINGUISTICS: the use of jargon or speaking different natives languages.

WORD AMBIGUITY: words with different meanings depending on the context.

HEALTH: Physical and Mental Wellbeing.

ATTITUDES: Personality conflicts, lack of motivation or selective perception.

WORLDVIEWS: Difference in values, beliefs, goals, priorities, meanings, etc.

CULTURAL DIFFERENCES of verbal and non verbal messages

can create entirely different interpretations.

The communication process really can be quite daunting...
...particularly when you consider INTERPERSONAL FACTORS, such as:

INTERPERSONAL

Communication Style

Relationship Level

Conflict Level

Emotional Intelligence

Behavior Interpretation

COMMUNICATION

NOISE SOURCES

OUR CHALLENGE: The communication process is so rich and complex that

there is a high likelihood to misunderstand the intended meaning of a message.

INTERPERSONAL

Communication Style

Relationship Level

Conflict Level

Emotional Intelligence

Behavior Interpretation

NOISE!

MESSAGE

OUR OPPORTUNITY: To address this complexity

we can use intentional dialogue processes, which enable us to:

Communication Style

Relationship Level

Conflict Level

Emotional Intelligence

Behavior Interpretation

CREATE

SPACE

that allows

Learning

BUILD TRUST to practice

mutual understanding

INTERPERSONAL

NOISE!

MESSAGE

"To actively learn constructive communication can be truly

transformative for the wellbeing of our relationships."

 

Arnd Wächter