Dialogue Essentials
How can we create nurturing and constructive
conversations despite conflicting values and world views?
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THE CHALLENGE
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They naturally invite arguments for and against competing ideas.
Political debates are key for a functioning society.
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OUR EXPERIENCE
Yet, polarisation can be one of the side effects.
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Dialogue has a vital, if quieter, role to play in a resilient society:
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it can build bridges across divisions within communities.
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WHAT DIALOGUE IS
Dialogues are open conversations
in which participants create meaningful connections and
grow deeper mutual understanding.
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Dialogue is explicitly distinct from debate, discussion, or negotiation.
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WHAT DIALOGUE IS NOT
DEBATE is usually an argument held with the objective of one side winning.
DISCUSSION is generally a rational and analytical investigation of a topic.
NEGOTIATION aims to overcome difference by
producing an agreement or treaty.
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WHAT PARTICIPANTS DO
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They listen and are listened to with care.
They speak and are spoken to with empathy.
They learn about other perspectives with respect.
They openly review their own perceptions.
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WHAT PARTICIPANTS GAIN
Mutual Understanding
Communication Skills
Meaningful Connections
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WHAT DIALOGUE TAKES
Constructive dialogue is supported by:
Curiosity & Openness
Deep Listening & Empathetic Speaking
Dialogue Agreements & Respect
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“The most basic of all human needs
is the need to understand and be understood.”
Ralph G. Nichols
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