Stretched-out engineering

Examples

Incidents

Number of alerts

Incidents

Number of alerts without Systec

Incidents

Number of alerts without Systec and Core Apps

Num. of Post mortems

2019 Jan-June 2020 Jan-June
60 37

Incidents became business as usual :(

Other examples

  • Local tech projects > Backlog

  • Ops and Support became a daily work for devs

  • Can't fill up teams, can't move devs around

  • Pace: we are working on 100+ epics in 1 month with ~130 devs

Stretched since 2018

2017

2018

2019

2020

# of Devs

Codebase/Complexity

4 devs/team standard: Missing ~8 devs

6 devs standard: Missing ~50 devs

We know that we miss a lot of people but we won't get it

Ideas so far...

  • More focus, fewer parallel projects

  • Tech roadmap with larger projects

  • Merge teams, Areas

  • Decrease Ops/Support cost

    • Investing in it

    • Shut down low-value features