Accessible Voice and Conversational Interactions

@EmmaJ_PR

Accessibility

BBC Voice+AI

Once upon a time ...

BBC

Accessibility

... speaking machines ...

BBC

Accessibility

Sketches from Kempelen's book
Kempelen's speaking machine at Munich museum

Wolfgang von Kempelen's speaking machine

... speaking to machines ...

BBC

Accessibility

Bell Labs 1952 - AUDREY: Automatic Digit Recognizer

Man speaking into a machine's microphone

... speaking to Siri ...

BBC

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... speaking with the AI ...

BBC

Accessibility

Introducing amazon echo

... everywhere.

BBC

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Graph showing Juniper estimated growth of voice assistant use from 3.25 billion in 2109 to close on 8 billion by 2023 - Voicebot.ai
Graph showing Statista data that voice assistants are most used in cars or at home

We have a problem ...

BBC

Accessibility

Comedian Lost Voice Guy

... being understood ...

BBC

Accessibility

... understanding ...

BBC

Accessibility

What's wrong, Spaghetti Noodle? A'm ambarrassed. Ah cahn't avan sah mah awn nahm carractlah... Have you ever thought about calling yourself a pasta instead? A'm a pasta!! Yayyyyyyy! - Hyperbole and a half
A'm a spaghatta nadle! I think you mean "I'm a spaghetti noodle". Ah hahve a spach ampadamant, asshal! - Hyperbole and a half

Spaghatta Nadle!
by Hyperbole and a half

... perfecting the process.

BBC

Accessibility

Diagram showing how speech input is sent to the cloud, processed by ASR, NLP, and AI, which uses NLG and TTS to return a spoken output.

Undertaking a journey...

BBC

Accessibility

BBC Voice+AI

... lessons and discovery ...

BBC

Accessibility

R&D role-playing ideas for voice interface user research - BBC
  • Learning
  • Review and analysis
  • Evidential user research
  • Analysis and corroboration

... learning ...

BBC

Accessibility

To Siri with Love - Judith Newman

... learning ...

BBC

Accessibility

... learning ...

BBC

Accessibility

Screenshot from movie “How to Train Your Dragon” - BBC

... learning ...

BBC

Accessibility

A clutch of Guinea Pigs - BBC

... and questions.

BBC

Accessibility

question marks - BBC

Not

The End

BBC

Accessibility

Surveyline

Thank you!

Accessibility

@EmmaJ_PR

https://slides.com/emmajpr/accessible-voice-ui

BBC Voice+AI

https://bbc.github.io/csun/