Feedback Grid

When to use

Any time your team gets stuck or wants to improve something, ideate with the whole team.

Everyone provides a unique perspective on the user and the problem, so everyone should contribute ideas for solutions

Set up the activity

Draw a two-by-two grid and label its four quadrants:

Works well, Needs to change, Questions and New ideas

Evaluate ideas

Fill in each quadrant with sticky notes.

Use the Feedback Grid to capture ideas in real-time during a meeting or workshop.

Be specific and give constructive criticism.

Cluster

Cluster similar ideas and discuss. Search for patterns and themes. Take action directly after the activity.