4DX Training
Preamble
- Strategy vs Execution
- The Whirlwind
- Systems Evolve
Strategy vs Execution
The Whirlwind
Systems Evolve
Objectives
- Discuss the 4 Disciplines
- Define the terms in 4DX
- Discuss the processes in 4DX
The Four Diciplines
Focus on the Wildly Important
The Four Diciplines
Act on the Lead Measures
The Four Diciplines
Keep a compelling Scoreboard
The Four Diciplines
Develop a cadence of accountability
WIGs
Focus on the Wildly Important
WIGs
Focus on the Wildly Important
- No team focuses on more than two WIGs at the same time
- The battles you choose must win the war
- Senior leaders can veto, but not dictate
WIGs
Focus on the Wildly Important
X to Y by when
Lead / Lag System
Lead Measures
Predictive: Measures something that leads to the goal
Influenceable: Something we can influence
Example Admissions Lead Measure:
Increase daily outbound calls placed to qualified leads from 50 to 100
Lead Measures
Lead measures solve the problem with direct action
WIG: "Increase annual water production from 175 million liters to 185 million liters by December 31.
Increase percentage of shifts with full crews from 80% to 95%
Increase percentage of compliance to preventative maintenance schedules from 72% to 100%
Lead Measures
How to actually engage
Frustration comes from not being able to influence what needs influencing
If you feel frustrated, listen to yourself. Frustration is a signal.
Lag Measures
Measures the Goal
Not usually directly influenceable
Example Admissions Lag Measure:
Increase next class fill from 75% to 110%
Objectives
- Discuss the 4 Disciplines
- Define the terms in 4DX
- Discuss the processes in 4DX
Discuss:
What are our WIGs
What are our Lead Measures?
How can we create better Lead Measures?
Create a Compelling Scoreboard
Create a Compelling Scoreboard
People play differently when they are keeping score.
Create a Compelling Scoreboard
In 5 seconds we should be able to tell if we are winning or losing.
Coach's Scoreboard
Player's Scoreboard
Develop a Cadence of Accountability
Develop a Cadence of Accountability
Develop a Cadence of Accountability
Develop a Cadence of Accountability
Accountability
Did we do what we committed to each other we'd do
You are accountable to ME to get everything I WANT done
Objectives
- Discuss the 4 Disciplines
- Define the terms in 4DX
- Discuss the processes in 4DX
Discuss Next Steps
What's the first thing we'll have to do to use a 4DX process to manage something?
Who needs to be involved in picking a WIG?
Who is involved in defining Lead Measures?
Discuss Next Steps
What is our Whirlwind?
What are your Team WIGs?
What are your Lead Measures?
Assignment:
Read Section 2 of The Four Disciplines of Execution
Read The Docs
2 Weeks:
- Lead Measures for your team
- Coach's Scoreboard
- Player's Scoreboard
We'll review and The System Will Evolve