Preamble

• Strategy vs Execution
• The Whirlwind
• Systems Evolve

Strategy vs Execution

The Whirlwind

Systems Evolve

The Four Diciplines

Focus on the Wildly Important

The Four Diciplines

Act on the Lead Measures

The Four Diciplines

Keep a compelling Scoreboard

The Four Diciplines

Develop a cadence of accountability

WIGs

Focus on the Wildly Important

WIGs

Focus on the Wildly Important

• No team focuses on more than two WIGs at the same time
• The battles you choose must win the war
• Senior leaders can veto, but not dictate

WIGs

Focus on the Wildly Important

X to Y by when

WIGs

Focus on the Wildly Important

X to Y by when

New User Onboarding Flow is deployed by September 1

WIGs

Focus on the Wildly Important

X to Y by when

Uptime for Q3 is at 99%

WIGs

Focus on the Wildly Important

X to Y by when

A/B Test framework in place and first experiment run by beginning of Q4

Lead Measures

Predictive: Measures something that leads to the goal

Influenceable: Something we can influence

Example Tech Lead Measures:

Create Fully Automated Rollback process by end of Q1
Improve Automated Test Coverage from 20% to 60%

Lead Measures

Lead measures solve the problem with direct action

WIG: "Increase annual water production from 175 million liters to 185 million liters by December 31.

Increase percentage of shifts with full crews from 80% to 95%

Increase percentage of compliance to preventative maintenance schedules from 72% to 100%

Lead Measures

How to actually engage

Frustration comes from not being able to influence what needs influencing

If you feel frustrated, listen to yourself. Frustration is a signal.

Objectives

1. Discuss the 4 Disciplines
2. Define the terms in 4DX
3. Discuss the processes in 4DX

Discuss:

What are your Lag Measures at work?

What are your Lead Measures at work?

How can we create measurable Lead Measures?

Create a Compelling Scoreboard

Create a Compelling Scoreboard

People play differently when they are keeping score.

Create a Compelling Scoreboard

In 5 seconds we should be able to tell if we are winning or losing.

Coach's Scoreboard

Player's Scoreboard

Develop a Cadence of Accountability

Develop a Cadence of Accountability

Develop a Cadence of Accountability

Develop a Cadence of Accountability

Accountability

Did we do what we committed to each other we'd do

You are accountable to ME to get everything I WANT done

Objectives

1. Discuss the 4 Disciplines
2. Define the terms in 4DX
3. Discuss the processes in 4DX

Discuss Next Steps

What's the first thing we'll have to do to use a 4DX process to manage something?

Who needs to be involved in picking a WIG?

Who is involved in defining Lead Measures?

Discuss Next Steps

What is our Whirlwind?

What are your Team WIGs?

What are your Lead Measures?