Aloha


eGovernment Hawaii Style

15 years of eGov Hawaiian Style


Russell Castagnaro
President Hawaii Information Consortium, LLC
 


1999 to 2014


eGovernment in the Hawaii trenches









Prequel




1997


National Survey Identifies Hawaii as 49th
in the nation!


Research!





1998







1999


RFP Issued

  • Modeled after 7 of the top 10 states
  • Self-Funding mechanism for services
  • No website development

2000


Contract Awarded to HIC


7 Applications
4 Partners




Major Blockers







Successes


2001



17 Applications
6 Partners
Portal Launched




Blockers





Successes



2002



24 Applications
10 Partners
Major Win




SUCCESSES

3rd Place!

2004



27 Applications
10 Partners




Blockers







Successes




2006



39 Applications
13 Partners



Blockers









Successes





2008



56 Applications
17 Partners




Blockers





Successes







2011



96 Applications
21 Partners




Blockers




Successes




2013






Blockers




Successes

Statewide Template



HTTPS://WWW.YOUTUBE.COM/WATCH?V=U0ZRNLOVCM4


World's First


2013 AWARDS

2014


Efile Adoption

eFile Avoided Costs

DCCA Adoption


BREG Avoided Costs




Lessons Learned



Its easier to refine and upgrade,

 than design or purchase for the future






LessonS Learned

  • eMarriage :)
  • HIePro :)
  • MEF :)
  • Portal :)
  • eDeposit :(
  • BARS (DOBOR) :/
  • Mobile :)
  • Historic Preservation :(




What Next?

In-The-Works

  • Vital Records Rewrite (July/ August)
  • Statewide Notification System (June)
  • Medical Marijuana Licensing
  • Initial PVL Licensing
  • eCitations
  • Online/ Kiosk Tax Voucher Payments


But wait....  May 1st we launch...

    My.HI.GOV








    What Can We Do from here?



    A LOT

    Centralize Payments


    Allow all agencies to accept credit cards and

    electronic checks (if appropriate) online and/or at the division office.


    To do:

    Comptroller Memo

    Blanket SOW with DAGS for Payment Processing

    Restart edeposits

    No single application will affect more state employees or

    defer costs for so many divisions.




    Leverage The SElf-Funded Model


    More public facing services

    Even Playing Field?


    How many companies will work on state projects when only 1/10 will make money? 


    One


    Mahalo



    Looking forward to the next 15 years




    Russell Castagnaro
    russell@ehawaii.gov