Are we even designing?
Like, at all?
Florence Okoye | @FINOkoye
I am a service designer who is interested in how we can be better at designing technology.
Thinking holistically
Better means...
...to solve problems
Design means...
...to shift states of being
Technology means...
= function( ,race)
race
gender
= function( ,gender)
To be human is to be complex
What do they think?
What do they feel?
What do they see?
What do they hear?
What do they say?
What do they do?
What does it think?
What does it feel?
How does it see?
What does it hear?
What does it say?
What does it... do?
No
Design for advocacy, not just inclusion
Design technology as a service
1. Design with humans
2. Design as a service
3. Design for advocacy
This is a fundamental view of the world.
It says that when you build a thing you cannot merely build that thing in isolation, but must repair the world around it, and within it, so that the larger world at that one place becomes more coherent, and more whole; and the thing which you make takes its place in the web of nature, as you make it.
- Christopher Alexander
"
References
Service Design
This is Service Design Doing - https://www.thisisservicedesigndoing.com/
Service design network - https://www.service-design-network.org/
Global Service Jam - http://globaljams.org/
GDS - https://gds.blog.gov.uk/
Design for Advocacy
Algorithmic Justice League - https://www.ajlunited.org/
Decolonising Design - http://www.decolonisingdesign.com
Design Justice - https://designjustice.org/
Future Ethics - https://www.future-ethics.com/
Get organised!
Tech Workers Coalition- https://www.techworkerscoalition.org
References
Books and blogs
Design Ops - https://www.designbetter.co/designops-handbook
Mapping Services - http://shop.oreilly.com/product/0636920038870.do
Sustainability and tech
Sustainable UX- https://sustainableux.com/
Tools and methodology
Tarot cards of tech - http://tarotcardsoftech.artefactgroup.com/
Measuring u - https://measuringu.com/