Designing for the Job in a Noisy World
@FINOkoye
150
In the face of complexity, we often turn to simplicity.
In the face of complexity, we often turn to impose simplicity.
Process(user needs x medium) =
@FINOkoye
Properties of Complex Systems
- Emergence
- Non-linearity
- Limited predictability
- Evolutionary dynamics
- Self organisation
- Large events
(sound familiar?)
Emergence
A systems behaviour is more than the sum of its parts
?
- Define
2. Locate
3. Prepare
4. Confirm
5. Execute
6. Monitor
7. Modify
8. Conclude
?
Non-linearity
You have no idea what's coming
Limited predictability
You can try and model this stuff, but you might set your computer on fire
Evolutionary dynamics
Users will drive the change
Self organisation
Change doesn't have to come from a central control
Large events
Change can come... and sometimes all at once
If you can't beat them,
involve them.
Design with the system
not just for it
