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Every shipment matters

Maya runs fulfillment for a fast-growing 3PL.

A single delay can mean penalties, compliance risk, and lost client trust.

Caught off guard

One week, a batch of shipments runs late.

With no alerts and little time to respond, Maya’s team scrambles while her clients are left frustrated.

Enter ShipWise Intelligence

Soon after, Maya’s company implements ShipWise Intelligence at their business.

Using Tracking & Alerts, shipment delays are now flagged the day they occur.

Instead of surprises, Maya sees the delays and is able to act proactively.

Turning delays into loyalty

When a shipment stalls, Maya’s team sends a proactive email with updates and a discount.

Customer frustration is diffused before it arises, and loyalty is built.

Seeing the big picture and making smarter business decisions

Using the dashboards, Maya is able to see which carriers and services cause the most delays and which deliver reliably.

With these clear insights, she shifts volume to better carriers, negotiates stronger contracts, and protects future margins.

From risk to opportunity

Maya no longer scrambles when shipments are late.

She uses delays to build trust, protect compliance, and strengthen her businesses strategy.