Faculty Enterprise Study

Simon Hettrick

27 January 2023 - Faculty Leadership Meeting, Southampton -  @sjh5000     ORCID: 0000-0002-6809-5195


We know a lot about enterprise outputs, but little about the enterprise staff

How representative are the findings?

  • 224 responses out of a faculty of 1352 staff

  • Confidence level = 95%

  • Margin of error = 6%

  • Staff responded from 11 different Schools, Enterprise Units and other groups.

  • 22 staff were involved in 6 focus groups


  • staff want to contribute to successful strategy and policy by being included in its creation
  • easier access to information about how to get involved with enterprise
  • a clearer understanding of the University’s policies on enterprise
  • greater job security


  • parity of recognition across the three job pathways
  • more relevant and understandable policies on promotion
  • greater flexibility in pay
  • ongoing commitment to understanding the enterprise community


  • staff want to improve support from professional services by increasing staffing of professional services
  • published metrics on the duration of support requests
  • collection of metrics on missed opportunities
  • service-level agreements
  • improved software systems


  • staff want a better understanding of working hours across the ERE family
  • an understanding of the costs and benefits of ERE staff conducting administration
  • time allocation for enterprise activities


“Everybody will thank you for your efforts and nothing will change”