Faculty Enterprise Study
Simon Hettrick
27 January 2023 - Faculty Leadership Meeting, Southampton - @sjh5000 ORCID: 0000-0002-6809-5195
Why?
We know a lot about enterprise outputs, but little about the enterprise staff
How representative are the findings?
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224 responses out of a faculty of 1352 staff
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Confidence level = 95%
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Margin of error = 6%
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Staff responded from 11 different Schools, Enterprise Units and other groups.
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22 staff were involved in 6 focus groups
Motivation
- staff want to contribute to successful strategy and policy by being included in its creation
- easier access to information about how to get involved with enterprise
- a clearer understanding of the University’s policies on enterprise
- greater job security
Recognition
- parity of recognition across the three job pathways
- more relevant and understandable policies on promotion
- greater flexibility in pay
- ongoing commitment to understanding the enterprise community
Support
- staff want to improve support from professional services by increasing staffing of professional services
- published metrics on the duration of support requests
- collection of metrics on missed opportunities
- service-level agreements
- improved software systems
Workload
- staff want a better understanding of working hours across the ERE family
- an understanding of the costs and benefits of ERE staff conducting administration
- time allocation for enterprise activities