Lecture 21
BE 300
Price discrimination
Multi-part pricing
"Threat to Scholarly Communication" Case Due
Textbook reading 10.5-10.7
Price discrimination: when firms charge different prices to different customers for the same good, where the different prices are not based on cost differentials
The goal is to extract more consumer surplus.
For any given level of costs, this generate higher revenues (and thus higher profit).
For firms to be able to price discriminate, they MUST:
Sometimes preventing arbitrage is very difficult or impossible.
Examples of price discrimination (successful or unsuccessful):
How do firms infer willingness to pay and prevent arbitrage?
Legal treatment in the US:
In the US, the Robinson Patman Act (1936) makes price discrimination from manufacturer to reseller or from distributor to retailer illegal under certain conditions.
Two main defenses:
The Robinson Patman Act has not been very popular with its enforcers (FTC, Justice) over the last decades
However, private suits continue...
Price discrimination to ultimate consumers is legal.
Only illegal aspects arise from “social” discrimination rules (based on race, age, gender, etc.)
Even here, there's a lot of flexibility.
Examples?
First degree ("perfect") price discrimination involves charging a different price to every consumer based on his or her exact willingness to pay.
This extracts all consumer surplus for the firm.
Any examples?
Imagine a monopolist can charge each consumer their willingness to pay. What would their marginal revenue be?
At what quantity would the monopolist choose to produce?
Is there deadweight loss?
A monopolist who charges only a single price produces deadweight loss... perfectly price discriminating monopolists do not produce DWL -- keep producing until marginal willingness to pay=marginal cost, i.e. the efficient (competitive) outcome
Where is consumer surplus?
Ginny’s Model Gas station is the only gas station in a small isolated town in Montana. She has estimated the monthly demand for gasoline in this town to be (where Q is in gallons):
Her total monthly cost is
And marginal cost is
A local market research firm comes to Ginny with a proposition. They tell her that if she contracts with them, they have a computer program that will analyze each customer that comes to her gas station, and can determine each customer’s willingness to pay for gasoline by the time they come to the cash register to pay. Assuming they could really do that and Ginny could then charge each customer his or her willingness to pay, what is the maximum monthly fee that Ginny should be willing to pay for these services? (Assume that the market demand is unaffected)
Second degree price discrimination (or block pricing/ "volume discounts"): used when each customer buys multiple units of a good.
The first X units cost more than the next X units.
Remember: it is only price discrimination if the discount is not cost justified
Captures some, but not all, of the consumer surplus. Some examples?
Why do firms do this instead of 1st degree?
Third degree price discrimination ("market segmentation"):
Used when different groups of customers have different demands for the product.
Charge a different price in each segment:
Market segmentation:
Can be based on observables. Examples?
Or unobservables & self-selection. Examples?
Make marginal revenue equal across the two groups: students (more price-sensitive group) get lower price
Coupons: some evidence?
Why use coupons/mail-in rebates? Why not simply discount the price (save costs of issuing and processing coupons)?
Coupons are a strategy to segment the market.
Users of coupons should have a more elastic demand.
Elasticities of coupon users vs. non-users
Inter-temporal Price Discrimination: Charge a high price early on, then drop the price later.
All of these strategies work by consumer self-selection
A pharmaceutical company sells drugs domestically and overseas. Although the world can be divided into a number of separate markets, for simplicity lets consider the U.S. and the “rest of the world” (RW). (Note: All values are expected present discounted
values.) Suppose that the demand for a drug in each of these markets is
here Q represents the number of daily doses (in millions) and P is the price per daily dose. Production costs are constant at $0.25 per daily dose. Given the information above, and assuming a monopoly pharmaceutical company, what would be the profit-maximizing quantity and price of a new successful drug in the U.S. and in the rest of the world (RW) if the two markets are separate? What would be the consumer surplus in the U.S. from such a drug? If the (fixed) development costs are 1.7 billion, what is the firm's (long term) profit?
Price discrimination by versioning:
Offer a product line, and let consumers self-select based on convenience, ease of user interface, etc.
Needs based segmentation
Intuit sells several versions of Quicken, e.g., Starter for $29.99, Deluxe for $59.99, Premier for $89.99, Home & Business for $99.99
Risk of cannibalization: Don’t make the low-end version too appealing, or it may attract some customers who otherwise would pay a premium for the high-end version.
e.g., IBM knew how to avoid this for home-office laser printers. Home version of IBM Laser Printer was a “value-subtracted” version. Home version printed 5 pages per minute versus business version, which printed 10 pages per minute.
(Carl Shapiro & Hal Varian, “Versioning: The Smart way to Sell Information, Harvard Business Review (Nov.-Dec. 1998), p. 112.
Consider adding a premium option to the product line, even if it doesn’t sell well.
Experiment conducted with sales of microwave ovens:
Low-end Mid-range High-end
$109.99 $179.99 (45%)
$109.99 $179.99 (60%) $199.99
Consumers shy away from extremes. High-end product exists to push consumers to buy middle product.
(Carl Shapiro & Hal Varian, “Versioning: The Smart way to Sell Information, Harvard Business Review (Nov.-Dec. 1998), p. 112.
Some pitfalls of price discrimination:
Consumers may get "addicted" to coupons/discounts.
Could start a price war (e.g., if another company accepts your coupons).
Perception of price gouging/unfairness.
In a lot of ways, the Internet has made price discrimination both easier and harder.
"It was the same Swingline stapler, on the same Staples.com website. But for Kim Wamble, the price was $15.79, while the price on Trude Frizzell's screen, just a few miles away, was $14.29.
A key difference: where Staples seemed to think they were located.
A Wall Street Journal investigation found that the Staples Inc. website displays different prices to people after estimating their locations. More than that, Staples appeared to consider the person's distance from a rival brick-and-mortar store, either OfficeMax Inc. or Office Depot Inc. If rival stores were within 20 miles or so, Staples.com usually showed a discounted price."
Websites Vary Prices, Deals Based on Users' Information Wall Street Journal December 2012
Peak-load pricing: Charging higher prices in high-demand periods than in low-demand periods because of differences in marginal cost (due to capacity constraints) at different output levels.
Business Practice: The intertemporal price differences we observe are often rooted in both peak-load and 3rd degree price discrimination (e.g., hotels, ski resorts, airlines … )
Low demand period
High demand period ("peak")
Peak load pricing is NOT price discrimination: the prices vary because costs vary from peak to non-peak
Peak load pricing or price discrimination?
How has Uber's surge policy worked out for them?
Nespresso coffee machines & pods: “At 55 cents for a 4-g capsule, Nespresso coffee works out to a nerve-jangling $62 per lb….Nestlé doesn’t break out profits, but a former executive puts gross margins at about 85%...” (“Pod of Gold” Time.com, 7 Mar. 2011)
Examples of other products like this?
Pricing for some products can be separated into two charges because the consumer has two decisions:
and
Goal: Design a pricing strategy to capture as much consumer surplus as possible
Trade-offs are:
Illustrate concepts with a specific numerical example. Start with one type of consumers that are the same and progress to case where there are two market segments.
A typical individual has a demand curve for a product or service of:
P = 5 - 0.25Q.
Let P = price per unit (“usage price”), T = up-front fixed fee (“entry fee”), and Q = units purchased.
MC = 1; for simplicity, assume no fixed costs
What is the “single-price” monopoly Q, P, and profits?
MR = MC => 5 – 0.5Q = 1 => Q = 8
=> P = 5 – 0.25*8 => P = $3
=> Profit = 3(8) – 1(8) = $16
The firm can do better with a per unit price of $3 by charging a fixed fee. How much should the fee be? What is profit?
But wait--the firm can do even better, right?
P = MC = 1 => 1 = 5 – 0.25Q => Q = 16
CS = 0.5(16)(5 – 1) = $32
Profit = (1*16 + 32) – (1*16) = $32
In general--set P=MC, fixed fee (T)=CS.
Note the disappearance of the MR line!
For a single customer type:
But there may be more than one type of customer.
Now assume two types of customers, with demand given by
P = 5 – 0.25Q for “low demand” consumers
P = 6 – 0.25Q for “high demand” consumers
Assume MC = 1, and no fixed costs (for simplicity)
Firm can identify who is low demand and who is high demand; could charge a different (T, P) combo to each group.
When types can be identified and firm can offer a completely different two part tariff (T and P) to each type, then one can consider the two types as being 2 completely separate markets.
Hence, same logic from the “Single Consumer Type” case applies (for each market) and the optimal pricing strategy is:
Firm’s Profit = TR–TC = [(1*16)+(1*20)+32+50] – [(1*16)+(1*20)] = $82
Firm’s Profit = TR–TC = [(1*16)+(1*20)+32+50] – [(1*16)+(1*20)] = $82
Would this work for an amusement park (Fixed fee=entrance, per unit=rides)?
What about a Nespresso machine (Fixed Fee=Machine, Per Unit=Pods)?
Now, let's assume the firm either cannot identify who is the high type and who is the low type or preventing arbitrage is impossible.
As a result, the firm must charge the same price P and entry fee T to both. MC = 1 (no fixed costs, as before).
•P = 5 − 0.25Q for “low demand” consumers, and
•P = 6 − 0.25Q for “high demand” consumers
Suppose set P = MC = 1: What is the optimal fixed fee?
What is profit?
Let's say we increase P a little bit. Would we do better or worse?
Let's try it: Let P = $1.50 and see what happens to profits.
Same setup for demand and costs
T = ? ; Profits = ?
Remember:
Demand (Low): P=5-0.25Q
Demand(High): P=6-0.25Q
By trial and error (or calculus) you can show that profits will go up if you increase the per unit price P to above MC (here optimal to set P=1.5) and then charge FF equal to the “remaining” CS of the low-demand type to both.
This is called (colloquially) the razor - razor blade pricing strategy: Lower the fixed fee, mark up the price per unit
What is the intuition?
The higher per unit price P allows you to capture some of the consumer surplus of the high-demand type when you cannot do it by charging those customers their own (higher) fixed fee
If customers have very similar demands, charge P=MC and set entry fee at CS.
If demand by the two types are different but not too different, then charge P > MC and set fixed fee T= consumer surplus for low-demand type
If demands are very different, then “abandon” the low demand group. i.e., charge P = MC and set FF = CS for the high demand group.
E.g. if demand of high types was equal to P = 7 - 0.25Q instead of P = 6 - 0.25Q, you would want to ignore the low demand consumers and set T= CS from the high demand type
Strategy: Make a small initial profit on the razor, but big profits over time on the many razor blades that people buy
Note: Here most of the profit comes from the per unit price!
Possible problems:
IOMEGA’s Drives and Disks: used razor-razor blade pricing
Possible problems:
If other companies can make the "razor," they may undercut you. Remember, you are pricing it above your costs--makes it attractive for other firms to enter!