November 2021
E3MAC OPTIONS & SUPPORT
TOPIC
Physical Goods & Options
Services & Warranty Items
- What We're Covering Today
Sales Tools
- Summary of Options and Use Cases
- Standard Warranty
- Maintenance Plans
- Boilerplate Specifications
- Factory Startup Training
- How to Get More Information
Delayed Transfer
Programmable Terminal Blocks
BMS Interface
Maintenance Bypass Switches
Thermal Management System
- Factory Startup Implications
- Startup Certification
Background
Chalk Talk
Overview
What We're Covering Today
- E3MAC Has A Lot of Flexiblity
- Today We're Focused on the Esoteric
- These Can Help You Cross a Spec and Often These Options Aren't Well Understood
Options
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
0. BACKGROUND
Services
- Warranty In Particular
- The Impact of Factory Startup on Warranty
- Getting Your People Trained to do Startup
- Extending the Warranty
- Maintenance Plans
Options We're Covering Today
I. PHYSICAL GOODS & OPTIONS
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
MB Maintenance Bypass Switch
DT Delayed Transfer
KE Keyed Enclosure
TA Trip Alarm
EO Emergency Power Off
RA Remote Annunciator
TB Programmable Terminal Block
S4 Seismic Zone 4 Restraints
WB Wall Mounting Bracket
BI BMS Integration
BTMS Battery Thermal Management System
Service Options
- Physical switch inside the inverter that connects the input power directly to the output breakers for serviceability
- In some sizes of inverter, this will impact that maximum number of breakers available
MB - Maintenance Bypass
I. PHYSICAL GOODS & OPTIONS
- Externally mounted off switch that connects to a terminal block internal to the E3MAC inverter
- Allows for remote emergency shutdown of all inverter functions
- Sometimes required by code in certain jurisdictions and installation types
EO - Emergency Power Off
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
System Performance Options
- 1 contact closure dedicated to a summary alarm (i.e. something needs attention)
- 2 contact closures are programmable through the UI to any of the following outputs:
TB - Programmable Terminal Block
I. PHYSICAL GOODS & OPTIONS
- Integration point for BACNet/IP, BACNet/MSTP, ModBus, ModBus/RTU
- Allows for communication of all inverter parameters to BMS System
BI - BMS Integration
- Allows for direct thermal monitoring of all batteries in the inverter
- Often this is directly required in a customer specification
BTMS - Battery Thermal Management System
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
- AC Present
- Utility Failure
- Low Battery
- Near Low Battery
- High VAC
- Battery Charging
- Low VAC
- High Temperature
Warranty Terms And Extensions
- 2 Years Standard
- 3 Years with Factory Startup
(Line Item: E3MAC-FS-<alphabet soup>)
- 5 Years with Extended Electronics Warranty (EEW Option)
- This also requires Factory Startup
Electronics
II. Service & Warranty Items
- 1 Year Full, 9 Years Pro-rata, 7% Annual Adjustment (Standard Terms)
- 1 Year Full, 19 Years Pro-rata, 3.5% Annual Adjustment (EBW20 Terms)
Batteries
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
Factory Startup
- Factory startup is NOT required for E3MAC Inverters
- Factory startup is STRONGLY recommended for E3MAC Inverters
- Relatively inexpensive and solves a ton of problems that we see on site
- Get's less expensive the more inverters there are
II. Service & Warranty Items
- 2 Day training at Isolite HQ with our startup team
- We'll extend the warranty and the startup resource gets to keep most of the money
- This is most appropriate for those with electrical backgrounds, maybe not be great for the "controls team". We do a pre-screening process.
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
Factory Startup by Isolite
Factory Startup by Others
Maintenance Plans
- We offer maintenance plans up to 5 years
- This must include factory startup as well
- We show up on site every year to do routine maintenance on the inverter as well as try to get in front of any future service issues.
- This isn't required for any of the warranty extension options, but it's certainly a nice belt-and-suspenders option.
II. Service & Warranty Items
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
The Boilerplate Specifications
- All detailed specifications related to the inverters
- All details on the options of the devices
- Some other helpful information regarding installation
What's In It
III. SALES TOOLS
Some Updates
- We've completed the 2-Phase and Split Phase boilerplates, they're on the website
- We've added the new/udpated options to the boilerplates
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
Factory Startup Training
- Reach out to us with who you'd like to get certified
- Call Matt or Greg, or go to https://isolite.com/request-training
How to Get Involved
III. SALES TOOLS
What We'll Need
- Detailed information on the person/people to get qualified for inverter startup training
- We'll also require background on their electrical experience
- After the initial touch, we'll contact the candidates directly for a pre-screen
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
Sales Materials
- Training Video Link (Public - For Agent Only)
- Sales Presentation PDF (Public - For Agent Sales Presentations)
- Spec Sheets & Drawings
- Boilerplate Specifications
- Startup Training Information
Available on the Website
Available within Follow-up Sales Packet
III. TOPIC
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
Need Further Assistance?
Team of Experts
Schedule a Webinar for Advanced Sales & Engineering Training
III. TOPIC
ISOLITE
E3MAC OPTIONS & SERVICES
Chalk Talk
THANK YOU