Motivation

• staff want to contribute to successful strategy and policy by being included in its creation
• easier access to information about how to get involved with enterprise
• a clearer understanding of the University’s policies on enterprise
• greater job security

Recognition

• parity of recognition across the three job pathways
• more relevant and understandable policies on promotion
• greater flexibility in pay
• ongoing commitment to understanding the enterprise community

Support

• staff want to improve support from professional services by increasing staffing of professional services
• published metrics on the duration of support requests
• collection of metrics on missed opportunities
• service-level agreements
• improved software systems

Workload

• staff want a better understanding of working hours across the ERE family
• an understanding of the costs and benefits of ERE staff conducting administration
• time allocation for enterprise activities

Breakout

“Everybody will thank you for your efforts and nothing will change”