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Chase Reid

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Operations and Planning

Inputs

  • Where do you get your supplies?
    • Nike
    • Jordan 
    • Adidas
    • Under Armour
    • Puma 
    • Asics
    • New Balance 
    • Saucony
  • How often do you need to receive supplies?
    • Whenever there is a release or if there is a restock

Inputs

  • Where do you store them?
  • What are storage costs?
    • https://philadelphia.craigslist.org/prk/5064306209.html
    • People can be part of inbound logistics
      • 6 employees 
        • Pay them $1 more than minimum wage
    • Basic process for Customizing Footwear
      • We email customer online blueprint that can be printed out
      • They design, send it back
      • We check it over to approve design
      • Send an online invoice to customer and give an ETA for shipping 
      • Customer sends payment back via PayPal or Credit Card, all filled out and then we send receipt

Operations

  • Which process is chosen to transform inputs into products?
    • We will hand check each box of shoes
  • What machines and equipment do you need?
    • Customization 
      • Angelus Direct 
  • Do you need to do this in a special location?
    • Warehouse
    • Customization room
    • Sneaker Truck
  • How will you package your product?
    • Brands will have footwear already packaged in shoe boxes
    • We will put them in boxes for shipping

Operations

How do you keep a safe workplace?

  • Heated and Air-Conditioned 
  • Stable ladders to reach high places
  • Security 

Outputs

  • Where will you store your final product?
    • The footwear will be stored in our warehouse before being shipped 
  • Where will the customers find your product?
    • Online Store
    • Sneaker Truck 
      • Northeast Region Cities
        • Philadelphia 
        • New York 

Outputs

  • How will you transport it to this location?
    • Shipping
      • UPS
      • FedEx
    • Sneaker Truck

Service and Management 

  • What customer service will you offer?
    • Call Center
    • E-mail
    • FAQ Page 
  • What happens if your product breaks or is defective?
    • During Shipping
  • Will you offer upgrades?
    • Levels of memberships
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