RIVeng
Really Intuitive Visa Engineering
Why?
RIVeng is a visa processing application. It is used by the employees (say agents) of a visa consultancy located in Hong Kong.
Customer
Hong Kong
RIVeng
Agents/Consultancy
Top level entities
Company
Contact
Cases
Cases
What's in a case?
Visa type
Case
Based on the visa type for the case, we will have -
- Workflows
- Tasks
- Checklists
- Templates
More about a case...
To keep track of the progress of a case we have the following features -
- Notes
- Case statuses
- Visa expiry alerts
Managing documents
In-order to manage documents of customer for visa processing, RIVeng provides various sections, they are -
- Case documents
- Resource templates
- Archive documents
- Email documents
The mail platform
- Supports IMAP and POP3
- Tight integration with the other entities
- Cases
- Workflows
- Templates
Technologies
