for engineers
Agile helps teams build a good solution.
Design Thinking helps teams solve the right problem.
more process than tools
a human-centered process for creative problem solving
a collaborative process for software development
creating things that are valuable for humans
start with understanding
• infuse it in your workflow
• meet with UX researchers and designers
• meet with customer support
• meet with actual customers
diverge and converge
diverge and converge
• go wide with solutions (maybe even non-technical ones)
• involve a wide array of people, not just engineers
testing and feedback