Positive Feedback
Agile Culture, no AI just humanisation.
Aleksandar Savkovic
Agile Culture, no AI just humanisation.
No stats in this presentation!
WHY?
84% of stats are fictional and there only to support speaker's opinion!
Guess What?!
84% is fictional because I don't have a clue what's the right percentage
We are statistically punished for rewarding others, and rewarded for punishing them
Regression to the mean
Positive feedback culture
Positive / Feels Good
Negative / Feels Bad
Feedback Components
Confirmation
Adjustment
1
Content
Undermining > Supportive
2
Attitude
We want clarity
Language barriers
Communication style
Assume missunderstandings
3
Form
Rude
is not synonymous to sincere
Give
Receive
Ask
Asking
Be explicit, crystal clear requests
Specify what you are looking for andÂ
what you are not looking for
Priming
Ask specific questions but
DO NOT PRIME
No Anonymous
Be explicit and specific
Good environment
Give
Did they ask?
YES > Give feedback
No > Ask if they want
Feedback Basic Rules
1 when you see something wrong
2 don't kill a win moment
1
Be timelly
2
Review YOUR for THIS
Assume they already know and have a hard time fixing it
3
If it's YOUR
Be the stupid one
ASK OBVIOUS QUESTIONS
Shouldn't this button be green?
Point and Shift
This is the issue I see
Here is my suggestion how to resolve it
Shit Sandwich
Continuous feedback
Safe Zone
Accept mistakes
Say I'm Sorry
Give agency
Show vulnerability
Admit your own mistakes
Imposter
Individual doubts their accomplishments and has a peristent internalized fear of being exposed as a "FRAUD"
Receive Feedback
Take a deep breath
Split personal and objective
Split problem and solution
Assess their assumptions
Pair Up
Find someone to give you another opinion
Are you the right person?
You might not be the right person to receive and answer
You don't!
You don't have to answer to everyone
But acknowledge it
Infinite and Finite
Games !!!
Finite Games
Known rules, known players, known circumstances, and agreed upon objective, beginning, middle, end > someone wins someone lose.
Infinite Games
Rules are changeable, known and unknown players, new players can join at any time and you don't know anything about them, they can change rules, and the objective is only one, stay as long in the game as possible.
Thank You!
Questions?
@WPAleks or Aleksandar Savkovic