User experience research & design
User interface design
Tone of voice guidelines
visual guidelines
Copywriting
front & back end development & technical implementation
Current user behavior report
Analytics setup & management
User experience research & design
User interface design
visual guidelines
front & back end development & technical implementation
user behavior report & guidelines
analytics setup & management (setup, reporting & management)
Visual guidelines
User experience
User interface
tone of voice positioning
Copywriting
Calls to action (CTAs)
front & back end development & technical implementation
concept & idea
creative direction
script & copy
art direction
storyboard
Voice over audio recording & production
video production
setting up the analytics infrastructure
configuring the analytics infrastructure
defining relevant business goals & KPIs
implementing the infrastructure for monitoring the KPIs
initial data collection & analysis
analyze the current channels performance
developing new communications guidelines with target audiences and communications channels in mind
develop and produce new acquisition strategy guidelines and recommendations
Customizing copy based on ToV guidelines for each specific target audience, communication channel and CTAs
Regular ongoing content creation
implement tracking and analytics software and infrastructure
copywriting guidelines (based on overall brand and ToV guidelines)
copywriting
newsletter template design
newsletter design based on the guidelines and template
tech implementation
monthly report- initial report doc
target audience segmentation and targeting
creative strategy according to channels of communication and target sub-groups
defining tone of voice and writing copy
content creation strategy and guidelines
social networks content management and user engagement
UX
UI
technical implementation
analytics infrastructure setup
monthly analytics management and reporting
Audiences, Target markets, Customer personas
Business objectives/KPIs
Priorities
Timelines
Dependencies - client side
Client Briefs
Deliverables - agency side