Talking about Conversational Design

Allen Firstenberg

Software developer / Consultant

 

Google Developer Expert for Assistant, IoT, Wearables, Identity

 

http://spiders.com/

http://prisoner.com/

 

http://prisoner.com/ubi/

How difficult is it to talk?

Photo Credit:  CBS Studios / Paramount

Top 3 Design Tips

Create a Persona

Photo Credit:  CBS Studios

Think outside the box

Photo Credit:  CBS Studios

  • Don't start with a flowchart,
    Start with a script.
  • Keep in mind how people talk - not how they write.
  • Don't make "audible buttons".

Test it with developers back to back - one of them acting as the Assistant.

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