WebUI Scalability & Stability

The Problem

• Stability issues with 10+ users
• Estimates around API work tend to be high
• API work tends to spawn bugs & cost dev time

What's Coming

• Very large customers & MSSP's adopting web
• Usage Auditing, Case API, 3rd party integration
• Increasing API surface area

What's needed

• Profiling & instrumentation - identify bottlenecks and instrument for the field
• Support horizontal scaling
• Architect API layer for consistent messaging, authentication strategy, better performance.

RBAC Permissions

• Console uses ACLS and 4 global roles
• Case permissions are more granular:
  • Object level roles
  • Property level permissions