HRSA APHN
Preceptor Training Module Scenario-based Assessment
model
Welcome
This knowledge check includes several scenarios that you will be briefed on. Each scenario will call on knowledge gained in the previous chapters, giving you the chance to demonstrate your understanding of
Effective Feedback Techniques
Directions
Click through each scenario, paying attention to details that preceptors should be attuned to look for.
When prompted, select the best course of action (COA) based on your understanding of your role as an APHN preceptor.
Scenario 1
Name: Christine
Age: 24
Hometown: Riverside, CA
Education: BA Nursing, GEPN student
This is Christine's third week visiting your health clinic, and she's having a hard time adjusting to the routines followed by staff. As a result, she's become unreliable in the eyes of other staff, and is not getting much 1:1 time with others at the clinic. Christine is very quiet and rarely speaks up in groups, taking directions well but not taking on new work independently.
As a preceptor, what COA should you take?
Course of Action (COA)
Review the following possible courses of action, and select the COA you would take as an APHN preceptor:
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Point out Christine's challenges the next time you see her with more successful students. (No, this may embarrass her, worsening the issue)
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Pull Christine aside and ask her if you can lend a hand getting used to the clinic and "the way things work". (Yes, this offer of support would likely be received well by her, even if she does not take it at first.)
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In passing, mention that you've seen Christine struggling to keep up. (No, you should bring up issues when there is an opportunity to address them. This could further derail Christine's shift!)
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Make a note of Christine's issues in a journal and mention it to the APHN Navigator on their next site visit. (No, it may be weeks before you have a chance to bring it up to the Navigator.)