Ekaterina Orlova

Software developer /Accenture Norway

Angular Trainer @ Netology Russia

@cheerypick

Girl Geek

What is Min Bedrift 2.0?

• Self-service solution for Telenor's corporate customers

• 1  to 10000+ employees

(My Company)

Min Bedrift 1.0

• Powerful and complicated

• Created in 2007

• Conservative: "I'll better call customer support"

• 68,4% of log-ins by 2,2% active companies

Min Bedrift 2.0 

Workflow

Prototype

• Axure -> Angular+NodeJS

• Protect sensitive client data

• Distributed team collaboration

Usability testing

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https://www.smashingmagazine.com/2015/12/simple-and-painless-mobile-user-testing/

http://usabilitygeek.com/usability-testing-mobile-applications/

Mobile

Usability testing

• Development is expensive

• Prototype early and often

• Verify ideas: design iterations

• Ask right people and ask right questions

• "We are testing solution, not you"

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Evolution: front page

What we learned

(and keep learning)

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Before: order history with filter slider

• The filters are difficult to find

• Users want the number or name of the subscription to be displayed in the order history list

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After: order overview with fixed filters and expandable rows

Empty states

ngIf

Menu navigation

vs

Extensive search usage

Problem:

complex subscription detail page with "a lot of scrolling"

Concept: quick nav sticky component

+

Most of the users said the icons on the navigation made sense in relation to which part of the page they were referring to.

Component reuse FTW!

Tiles: 

"Intuitive and clean"

"That's quite awesome!"

"Easy to see what I have subscribed to, and what it costs"

Tiles: 

Administrator access rights

Modal bubbles

Thank you!

@cheerypick