A Viking oven is the heart of any modern kitchen—powerful, sleek, and reliable. But what happens when your Viking oven won’t turn off? This unusual issue can turn your dinner party into a disaster if not addressed promptly. Don't panic—this guide walks you through the essential steps to troubleshoot and fix the problem.
If you're looking for expert insights and more detailed help, check out the Viking Stove Troubleshooting Guide by Wilshire Refrigeration.
Before you jump into panic mode, let’s consider why this issue might be happening. Modern Viking ovens are equipped with complex electronic components that can occasionally malfunction due to:
Control board failure
Shorted keypad or stuck button
Faulty temperature sensor
Defective relay or stuck contactor
Software glitches in the control panel
Understanding the root of the problem is step one in solving it.
When your Viking oven won’t turn off, try these methods to determine the cause and get things back on track.
Sometimes, the problem is as simple as a software hiccup. To do a soft reset:
Turn off the oven at the control panel.
Unplug the unit or turn off the circuit breaker for 2–3 minutes.
Restore power and try to shut it off again.
If this works, it’s likely a temporary glitch. But if the oven continues to run, move on to the next step.
A stuck or malfunctioning keypad could be signaling the oven to stay on. Test by:
Pressing each button gently to see if one is jammed.
Listening for clicks or unusual sounds.
Checking for error codes on the display.
A faulty keypad usually requires replacement by a technician, but catching it early helps you avoid bigger issues.
An overheated or defective sensor might send false data to the control board, causing the oven to remain on. Symptoms of a bad sensor include:
Oven stays hot long after it’s turned off.
Inconsistent cooking temperatures.
No error code, but the oven remains active.
Use a multimeter to test the sensor’s resistance. If it’s out of range, it needs replacement.
The relay board controls the power sent to the heating elements. If a relay is stuck in the "closed" position, the oven will keep heating even when "off."
Signs of a faulty relay:
Constant heating even when controls show “off”
No response from power buttons
Electrical buzzing sounds
This component should only be handled by professionals due to the high voltage involved.
Some Viking models allow a factory reset via a specific button combination. Refer to your user manual or consult Wilshire Refrigeration’s Viking stove troubleshooting guide for model-specific instructions.