The Chaos of Carry-ons: A Thing of the Past!

Created by Kitty Chen and Daniella Ruzinov

Everyone's Worst Nightmare...

The current boarding process exhibits:

A build-up of impatience

An increase in rudeness

A waste of time

The Situation

Passengers aren't the only ones left unhappy from the mayhem.

Flight attendants also become frustrated as those same impatient people refuse their help when it comes to storing their carry-ons.

Overall, the flight starts off with an unfortunately low level of hospitality and mutual respect, just because of some bags!

Fortunately, we can just...

Add a Step!

By modifying the check-in process and organization of overhead bins, boarding can be made quick and easy!

Along with getting seat information at check-in, flyers will be prompted to note if they plan to bring a carry-on.

If they do, depending on the availability of bins and the row their seat is, the flyer will receive a bin number that corresponds with a bin that is within a row away from their seat.

How does this improve passenger-flight attendant relations?

How is this system better than the current standing one?

Great Questions!

By pre-determining the location of a bag, passengers will no longer have to search for overhead space much farther than their row, only to then have to push through oncoming traffic to sit down.

Plus, it cuts out any time previously used for checking excess carry-on items last minute because, in a perfect world, all the bags would be accounted for.

Hospitality

One of the original goals of flight attendants was to ease the fears of first-time flyers and to be an overall comforting figure during a flight.

By systemizing this part of the flight routine, a weight of stress is lifted off of everyone's shoulders, and the root goal of friendly connections between the crew and flyers can proceed, unabridged.

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