Manage the team subscription and receipts

Team owners and admins can find everything about the Team's subscription under Billing: its current status, when the next payment is due, and a full history of past payments. You can change the payment method here too, and download receipts for your records.

To get there, open your Team's settings and select Billing.

Cancel your subscription

You can cancel your Team at any time by selecting Cancel subscription on the Billing page.

If the Team is still on a trial, it becomes inaccessible as soon as you cancel. If you've already started paying, the Team stays available until the end of the current billing period. See Downgrading your account for what happens afterwards.

If a payment needs attention

Payments occasionally need a second look — a card expires, or your bank wants to confirm a charge before approving it. When that happens, a notice appears at the top of the Billing page with a button that takes you straight to the fix.

If your Team is billed by invoice, the same notice links to any invoice that still has a balance due.

Switching from monthly to annual billing works the same way: your Team stays on its current billing period until the new payment goes through.