Welcome to your new career

NEW ENTRANTS' HANDBOOK

Congratulations
and welcome

Organisatio n structure

Our routes

The leadership team

Introduction

We own, operate and develop Britain’s railway infrastructure; that’s 20,000 miles of track, 30,000 bridges, tunnels and viaducts, and thousands of signals, level crossings and stations. We manage 20 of the UK’s largest stations, while over 2,500 others are managed by the country’s train operating companies.

Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands
of projects every year forming part of the multi-billion pound Railway Upgrade Plan. The Plan will grow and expand the nation’s railway network
to respond to the tremendous growth and demand the railway has experienced – a doubling of passenger journeys over the past 20 years.

We are building a better railway for a better Britain.

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Congratulations and welcome

A warm welcome and sincere congratulations on
your successful appointment. You have already
shown us that you have great potential for the
future and you should be very proud of securing
a place on our scheme. I would like to take this opportunity to thank you for making the choice
to join us.

We believe the development and success of our business goes hand in hand with the development
of our people and we are committed to this pledge. From you, we expect you to ask what you can do for
the business rather than waiting to be told, we expect you to challenge unsafe behaviours and always strive
to continually improve.

In return, you will find that your fresh thinking, innovative ideas and passion will be welcomed and embraced by a community of knowledgeable and experienced professionals from all areas of the business. Your ideas and innovations matter and
will make a valuable and positive difference to the future of our railway.

Use your early years to learn, grow and develop, embrace and welcome the support and guidance
you are offered. My advice to you is to grab this opportunity with both hands and make the most
of everything you have at your disposal. You have
a fantastic opportunity here and I am sure you will achieve more than you ever thought possible.

Joe Guy, Head of Talent

We believe the development and success of our business goes
hand in hand with
the development
of our people.

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A better railway
for a better Britain

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Organisational
structure

Network Rail is customer focused.
We run the company through devolved route businesses that understand how to meet customer needs.

We operate in a matrix structure, which means we work collaboratively across functions. This structure is made up of nine route businesses, group functions and route support services. Eight of the route businesses manage and run the railway network in a defined geographical area and work closely with local train operating companies to deliver the best service possible for their passengers. The ninth route operates nationally serving freight and long-distance operators.

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Our routes

Our nine customer focused route businesses run
the railway. They operate, maintain and renew infrastructure to deliver a safe and reliable
railway for passengers and freight customers.

Each route is a large, complex business in its own right, employing thousands of people and responsible for billions of pounds of expenditure every year. They are run by a managing director and a senior leadership team who are accountable for effectively and efficiently delivering for customers and key stakeholders. These outcomes are made visible through route and customer scorecards.

In Scotland, the route and the train operating company form an alliance, Scotrail. The aim of this partnership is to improve the railway in Scotland for customers by working better together. Both the route and the train operator work to achieve common objectives, they are led by a single managing director, who is a member of the executive committee and reports to our chief executive.

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The leadership team

38,000 people work
at Network Rail. Keeping Britain moving and building a better railway for the future
is full of challenges and our people are some of the most committed and dedicated in
the country.

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know?