Hey! Thanks for passing by
Marketing Engineering
Let us introduce ourselves. We are:
Marketing Engineering
Marketing Engineering
Weโre a group of folks that handle most of the engineering work the marketing organization needs.
Marketing Engineering
Do we need a new landing page? Are we doing a new version of our homepage? Is there an upcoming event? Well, if that's the case, it's probably us.
Marketing Engineering
So, what's our mission?
Marketing Engineering
We seek to enable other teams in order to scale and achieve both our and their goals through the creation of new experiences and experimentation.
Marketing Engineering
How? Would you say?
Marketing Engineering
Well, let me explain how our teams work. Weโre split into three groups.
Marketing Engineering
In marketing we handle most of the heavy user interface duty. We craft the final customer facing experiences.
Marketing Engineering
Pages like the homepage, campaign pages, our ebooks and whitepaper pages, and also the pages that show our product features.
Marketing Engineering
In platform we handle the foundations of our apps, meaning architecture, internal admin dashboards...
Marketing Engineering
...(such as the blog or BoB), the infrastructure, meaning servers, and the core internal services that enable other teams.
Marketing Engineering
In growth we experiment with new ideas to improve our overall metrics in collaboration with growth specialists.
Marketing Engineering
We use tools that enable a lot of people in order to create tests and keep growing.
Marketing Engineering
And now, what are we in charge of?
Marketing Engineering
The auth0 website. Most of the pages hosted under https://auth0.com are in our domain. So if we want to add or change something, you can reach out to us.
Marketing Engineering
We're trying to constantly improve what we have in order to ship fast while delivering the best possible experience to our users.
Marketing Engineering
Weโre also in charge of campaign pages and a few other standalone ones. Youโll see a couple of them in our platform.
Marketing Engineering
Want to try something new or different? Youโre in the right place, we handle the implementation of experiments such as A/B tests in the website.
Marketing Engineering
You want to see more pages available in different and new languages?
We have you covered!
Marketing Engineering
We have developed tools, and continue to do so, to enable everyone to create the same pages we have today in multiple languages. Just reach out to us!
Marketing Engineering
Are you thinking about adding new features to our blog? Do you have new ideas for it? We own this in collaboration with the content team, don't hesitate to ask!
Marketing Engineering
And now, to give some clarity, if we mention something up ahead,
we probably do not own it and we don't handle it.
Marketing Engineering
The auth0 dashboard and a few other product pages.
Reach out to the respective team in charge for it on the product organization.
Marketing Engineering
We also do not own the docs, even if theyโre under https://auth0.com.
Reach out to the docs team for that.
Marketing Engineering
Gated content. We do own the gated content pages (our resources pages), although the content uploads, changes and removal are not ours. If you see a bug you can reach out to us, but otherwise this is mostly handled by marketing automation.
Marketing Engineering
Marketo landing pages. If you want a marketo landing page, weโre not the team. Yes, we handle landing pages, but not this type. Reach out to marketing automation.
Marketing Engineering
Weโre also not in charge of the support center. Sorry!
Marketing Engineering
So, how can you find us and talk to us? Easy!
Marketing Engineering
For any medium to big projects, you can reach out to @marian or @gab and discuss prioritization, timeline and more.
Marketing Engineering
We do this mainly because we have multiple projects going on most of the time and we want to make sure we can help you out with what you want.
Marketing Engineering
You can also reach out in https://help.it.auth0.com and
submit a request under the Marketing Engineering team.
Marketing Engineering
Just make sure you select the correct type of request so we can help you out faster.
Marketing Engineering
If you are unsure about anything related to the topics we mentioned before you can find us in our channel in slack or via direct message.
Marketing Engineering
And for the majority of our applications and all of the core ones, we have setup monitoring and alerts.
Marketing Engineering
But if you have something really urgent weโre not handling at the moment, please feel free to call @concierge on the previously mentioned channel.
Marketing Engineering
Thank you! And we hope this was useful to you!
Goodbye.
Marketing Engineering