Sites@UMBC

Summer 2020 Community Meeting

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We will begin at approximately 11:05 a.m.

This session will be recorded.

Sites@UMBC

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Summer 2020 Community Meeting

Bryan Barnes

OIA | Digital Strategy & UX

Support,  Planning

Roland King

OIA/DoIT | Digital Strategist

Support,  Planning

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Billy Schneider

DoIT | Web Infrastructure

Support, Planning, Development

Collier Jones

DoIT | Portal Architect

Planning

The Team

Department | Role

Sites@UMBC Role

Adil Khan

OIA | UX Researcher

Planning

Player to be named later

OIA | Front-end Developer

Development

  • What is a community meeting?
  • Discuss digital broadly at UMBC
  • Review plans for Sites@UMBC
  • Fall 2020 release details
  • Plans for training development
  • Support and myUMBC group
  • How you can be involved
  • A big surprise that you don't want to miss

Goals for today

Sites@UMBC

Summer 2020 Community Meeting

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What are these community meetings going to be used for?

Sites@UMBC

Summer 2020 Community Meeting

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  • Share what we are planning
  • Get your input and feedback
  • Prepare for releases and updates

What won't these community meetings be used for?

Sites@UMBC

Summer 2020 Community Meeting

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  • Training
  • Yelling or throwing things at the team
  • Wasting your time
  • Community meetings twice per year
  • Two "major" releases per year
  • Trainings will be offered a few times per year

Proposed

Schedule

Sites@UMBC

Summer 2020 Community Meeting

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Digital at UMBC

Sites@UMBC

Summer 2020 Community Meeting

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Digital maturity 
transformation

...can be defined as
a process of adopting business practices to help the organization compete in an increasingly digital world.

Sites@UMBC

Summer 2020 Community Meeting

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  • Implementing a new brand
  • Building a system of digital governance
  • Addressing technical infrastructure
  • Building analytics systems  
  • Improving customer experience
  • Thinking first about our bottom line:
    enrollment

Early stages

Sites@UMBC

Summer 2020 Community Meeting

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  • Digital design system
  • Provide guidelines and best practices
  • Cloud infrastructure and consolidate websites
  • Helio Campus, Data Studio, myUMBC
  • Defining a UX Design Process
  • Improve accessibility and privacy statements
  • Strategic Enrollment Plan (CRM)

Initiatives

A lot more than...

Sites@UMBC

Summer 2020 Community Meeting

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Sites@UMBC

Summer 2020 Community Meeting

Sites@UMBC

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Sites@UMBC

Summer 2020 Community Meeting

Two "major" releases per year

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~500 separate Sites@UMBC websites managed centrally. We are keeping up with security and stability, as we develop.

 

Historically, we have not had the resources to assist Sites@UMBC web managers with content or strategy, but that needs to change as we transform our product.

Wordpress is growing and changing

Sites@UMBC

Summer 2020 Community Meeting

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In the next few months, we will be rolling out tools for you to help with working on your website:

  • Monsido
    Scans for accessibility issues, spelling, and broken links
  • Web Analytics Dashboard
    View your site's performance, where traffic comes from, popular pages

Sites is growing and changing

Sites@UMBC

Summer 2020 Community Meeting

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Fall 2020 release will include:

  • Updated / on-brand color schemes
  • Additional HTML elements like accordions, buttons, etc...
  • New footer fields and location display
  • Improved mobile usability (CSS)
  • Updated layout
  • Additional marketing script options

Near term

Sites@UMBC

Summer 2020 Community Meeting

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  • Gutenberg in 2021 Q1
  • Redesigned homepage template
  • Additional theme options and customizations
  • Simplified navigation
  • Consolidated content
  • Subdirectories

Longer term

Sites@UMBC

Summer 2020 Community Meeting

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Sites@UMBC

Summer 2020 Community Meeting

Training

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  • Developing onboarding documentation for new Web admins

  • Structured Workshops (online and in-person)

  • How-tos and guides on Sites page

  • Promotion through myUMBC group

Training

Sites@UMBC

Summer 2020 Community Meeting

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  • Learning the new system

  • Turning DoIT Support Ticket responses into teachable moments

  • Certification-style for learning basics

  • Webinars to focus on nuanced/advanced topics

Future Training

Sites@UMBC

Summer 2020 Community Meeting

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Sites@UMBC

Summer 2020 Community Meeting

Support

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  • More robust UMBC Wiki

  • DOIT Ticket system for one-on-one support

  • Community-based support in myUMBC

Support updates

Sites@UMBC

Summer 2020 Community Meeting

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This Summer

Sites@UMBC

Summer 2020 Community Meeting

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  • More control over myUMBC Content display

  • Using tags to display targeted content

  • Blog-style display options

  • 'Inter' font deployed on all Sites, replacing Avenir, Helvetica,  Arial

Recent changes

Sites@UMBC

Summer 2020 Community Meeting

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  • Fundamental trainings/refresher for summer

  • Support for content surround COVID-19 & Fall Planning

  • Articles with recommendations for best practices

  • Showing what you can do to advance your site

Coming soon...

Sites@UMBC

Summer 2020 Community Meeting

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Open Question and Answer

Sites@UMBC

Summer 2020 Community Meeting

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With our remaining time, what would you like to know more about?

But you said there would be a surprise!

Sites@UMBC

Summer 2020 Community Meeting

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We need to rename this platform because saying "Sites site" is very confusing. 

 

We're going to host a naming contest for this platform.

Prizes TBD - we'll follow up with you. 

Thank you for your participation. 

 

Please look out for follow-up communications and feedback requests from the team.  Your input will make our tools better.

Sites@UMBC

Summer 2020 Community Meeting

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