Wallace Associates - Cross-cultural Awareness
Building Cross-cultural Teams
This programme enables you to become an effective manager of a cross-cultural team, especially a remote regional team. You will learn the differences between Chinese and Western colleagues (and other cultures around the region) and apply tips and techniques for building synergy.
Hofstede's famous research findings form the basis of this module. You will learn how to “build bridges” across the differences, and create a genuine synergy from your cross-cultural team. In turn this will enable you to give much better service to your internal and external clients in the region.
Objectives
By the end of this programme you will be able to:
Building Business Across the Region
This programme enables you to win more business across the region by gaining synergy from your cross-cultural team. Cross-cultural differences are a major cause of poor performance in business teams so this programme clearly identifies the differences and suggests ways for achieving synergy. This means seeking better communication, and agreement on handling clients. It focuses on differences in doing business, negotiating and managing client relationships. The team agrees protocols for doing business and resolving conflict in the team.