AWS Serverless AI Chatbot - Improve Dev Learning Experience with RAG & Claude 2.1

Image source: https://www.callcentrehelper.com/ways-to-improve-chatbots-boost-satisfaction-124375.htm

Hack Day #22, 20th Dec, 2023 Kevin C Chen

New Experience?

AWS Cloud Native

GenAI
App

Natural
Conversation Experience

 

RAG without retraining LLM
FM

AI that respond with dev knowledge

Retrieves relevant information from company data sources and enriching the prompt with that data to deliver more relevant and accurate responses without training LLM

Image source: https://docs.aws.amazon.com/solutions/latest/generative-ai-application-builder-on-aws/architecture-overview.html

DEMO

Result - New Learning Experience with AI

  • Natural Conversational Experience
    • Enable rich interactions
    • For both devs and new hires to learn about the anything
       
  • Help with Precision
    • Intelligent enterprise search across different content and easily connect to relevant data
    • Powered by AI with domain specific data
  • Serverless Compute on AWS
    • Cloud native serverless architecture
    • Rapid experimentation with different LLM to evaluate and compare

  • Integration Opportunities
    • Many platform & product integration options
    • Allow business-specific data and documents ingestion

Happy Developers!

AWS Cloud Native

GenAI
App

Natural
Conversation Experience

 

RAG without retraining LLM
FM

🥳

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