UX is a Mindset
Katie Lee
UX Lead
Division of Biological Sciences
UC San Diego
UCCSC 2016
So, what is USEr Experience Design?
Title Text
User ExperienCe Design
the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.
- Wikipedia
the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.
- Wikipedia
Tools of the trade
- Personas
- Interviews
- Cardsorting
- Sitemaps
- Affinity Diagrams
- Scenarios
- User Story Mapping
- Static Wireframes
- Flow Diagrams
- Dynamic Prototypes
- Web Analytics
- A/B Testing
- User Tests
EArly Wireframes
Traditional Waterfall Development
design comps
wireframes
Agile Development
rapid
dynamic
prototyping
lead to better final designs
the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.
- Wikipedia
"I expect the best graduate programs to have the best websites and it is extremely frustrating when a program’s website is obviously old and stale..."
the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.
- Wikipedia
ImprovE:
- Usability
- Accessibility
- Pleasure
the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.
- Wikipedia
- Who are the users?
- Why are we doing it?
- What improvements do we want to make?
- What goals do we have for the end product?
- What are the features that will achieve those goals?
- How will we measure our success?
How do we measure success?
- Completion Rate
- Task Abandoment
- External Metrics
- UX Metrics
How do we measure success?
- Completion Rate
- Task Abandoment
- External Metrics
- UX Metrics
the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.
- Wikipedia
Title Text
the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.
- Wikipedia
wiggle break
UX is not UI
User Interface Design is Programmable
- Visual Design
- Graphic Elements
- Interactivity
User experience Design is a goal
- to enhance user satisfaction
it's not about You
Who has time for UX?
- Who are the users?
- Why are we doing it?
- What improvements do we want to make?
- What goals do we have for the end product?
- What are the features that will achieve those goals?
- How will we measure our success?
keep it simple, stupid
CRUX
Campus resources for user experience design
crux-ucsd.slack.com
Real Life Examples
UX is a mindset...
so think about it!
homework
In the next week,
talk to someone who uses a product you've created.
THANKS!
Katie Lee
UX Lead, Division of Biological Sciences, UC San Diego
katielee@ucsd.edu
@katiedangerlee
crux-ucsd.slack.com