👋 I'm Ian Linkletter, I work in the Faculty of Education as a Learning Technology Specialist 👋
UBC Faculty of Education Since 2011...
1000 fully online course sections
Cohort-based Masters programs
Reconciliation Through Indigenous Education MOOC (30k students, 80% Canadian, 15% completion rate)
Bringing Mental Health to Schools self-paced course (2000+ registrants)
Join the conversation in Mattermost: http://bit.ly/eoascdemo
Mattermost is an open source communication tool that facilitates collaboration in a chat-type environment.
Provide efficient and timely instructor-student communication option
Build and foster a sense of community
All important! See Chickering and Gamson's
Asynchronous and synchronous
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Current MET student created a forum for students and alumni to socialize and share ideas.
Who are we?
What are our shared concerns?
Can we together create a stronger network of teachers and education technology specialists?
Do we have information and experiences that others in our community might find valuable or interesting?
Do we have ideas of things we might create together or ways that we can improve our shared experience in MET?
How could Mattermost be implemented to maximize perceived benefits and mimimize perceived shortcomings?
Starting students off in smaller groups may help reduce feelings of being left out or overwhelmed by a large number of posts. It could also help develop community and connection.
Chat isn't intuitive to everyone. Some guidance about the purpose of each channel and which ones are most important to check is helpful. A "getting started" guide would also be beneficial.
One of the most personalized ways people can engage with Mattermost is through notifications and apps. Everyone has a different preference - students should know whether to expect an answer in 2 minutes, 2 days, or longer. It's entirely up to you to decide this and communicate it.
The courses with the least activity were the ones where an instructor created the space without committing to using it. Students are sensitive to extra platforms (especially when they require another account) and quickly stop checking if they detect it is not a good use of time.
Students didn't always know what was expected of them. Did they need to read every post? Was perfect grammar a requirement? Must they reply right away before a conversation changes course? Setting expectations (but being open to surprises) is a good idea.
If the purpose of Mattermost is to enable students to contact their instructor privately, showing them how to do this and encouraging them to do it is important.
Students are already using chat. Whether it is Slack or WhatsApp or Facebook Messenger, there is no shortage of options. This is an opportunity to have a conversation about how privacy and academic freedom are linked. Do we want to contribute to the feeling that Facebook is too important to delete?
How could chat be used to support teaching and learning?
Questions for me?