NHS NSS Service Design Clinic
10 May 2022
Someone's ability to influence an outcome. Power is influenced by asymmetry in relationships. Power can be used both positively and negatively.
Designers have the power to make decisions that impact other people's lives.
How does power show up in your design projects?
1. Privilege
2. Access power
3. Goal power
4. Role power
5. Rule power
All forms of knowledge reflect the conditions in which they are produced, and reflect the social identities and social locations of knowledge producers.
Challenge to the ideas of impartiality and objectivity and the binary of objectivity and relativism.
Challenge to the 'god trick'- the idea one can see the world while being distanced from it
Coined by Donna Haraway in 1988
Related to the idea of situated knowledges, positionality is a way to describe someone's position in society and their position in relation to others.
Practical applications
Reflexivity is a process of self-reflection and looking inward to understand our assumptions, our biases, and how they show up in our design practice. Reflexivity is a practice of recognition, staying alive to how we are as designers, how our practice is impacted by our positionalities, and where there are opportunities for creating greater equity and justice.
Always being reflective about yourself and your work is not easy. Just when we think we're getting it right, we realise we're only getting it better. Becoming anti-oppressive is not a comfortable place to be. It means constantly reflecting on how one is being constructed and how one is constructing one's world.
-Susan Strega and Leslie Brown, Research as Resistance
What does all this look like in public services?!
NHS NSS Service Design Clinic
10 May 2022