Security of user data in casinos and bookmakers

The issue of the security of personal data of users is of concern not only to players, but also to business representatives. If a casino or a bookmaker's office cannot ensure the reliability of data storage and transmission, then such an institution will quickly lose the trust of users. And after that, all possible profits. Let's figure out what, first of all, you should pay attention to when launching an online casino or a sports line in terms of security.

User identification

When registering, many casinos require you to fill out a rather large form with personal data. This data is used both to identify users and to comply with laws, pay the necessary taxes, and so on. In addition, the casino may require a scan of a passport as said, driver's license or utility bills (where, as a rule, the full name and address of the payer are indicated) upon registration.

With the help of this data, many casinos and bookmakers also fight against dishonest gamblers. If a user is convicted of fraud, then his data can be added to the general database of dishonest players. This database is used by other companies in order to cut off fraudsters at the registration stage. If you are a casual gamer who plays for fun, then there is nothing to worry about. All this data is collected solely for your safety and is stored in a safe place.

Personal data security

Reliable storage of personal data of users is provided by a whole range of technological solutions. The same solutions are used as in financial institutions (the same banks). Firstly, all data about clients and their accounts, as well as their transactions, is stored on a separate server. This server is equipped with all the necessary protection against hacking. These programs (and hardware) are regularly updated. This is done in order to comply with all current cybersecurity regulations. Secondly, all transmitted data is securely encrypted. Such operations can be both account replenishment and withdrawal operations from a casino, as well as other conversion operations. All operations are performed over a connection protected by 256-bit SSL encryption. Only with a key, an attacker, in theory, can decrypt the data of a specific operation. 

Safety certifications

Online casinos and gambling providers are regularly audited by independent agencies. These companies conduct audits and issue special certificates. Including those related to safety requirements.

The most famous companies practicing security testing of virtual casinos and issuing their certificates are Verisign and Thawte. If you see one of these logos on a casino or bookmaker's website, it means that everything is in order with the reliability of data storage and transmission. By the way, the Verisign mark can be found on the website of almost any major online store.

For what reason can a player still lose money?

Reason # 1. The user provided his registration data (login and password) to third parties: friends or relatives. A friend passed the data to another friend, then in this chain someone changed the password, and so on. Recovering your password is relatively easy as your profile data is linked to your email address and mobile phone number. The use of two-factor authentication is already almost the norm. But if there was money on the account and it was spent by a third party, then, as a rule, it will not be possible to return it.

Reason # 2. An equally common case: a player logs into his account in an Internet club (Internet cafe) and forgets to log out after the end of the game session. Or accidentally saves the password in browser cookies. All this allows any random person to log into an account and spend money. If it is almost impossible to protect yourself from the loss of money in the account in such cases, then it is possible to cope with unauthorized withdrawal of money from the account. To do this, it is worthwhile to provide for editing data for withdrawing funds only using additional passwords (codes), which are sent for confirmation to the player's personal email or phone. In this case, the attacker will not be able to add his account for withdrawal and receive money on it. But, again, it will not hurt him to enjoy spending money from his account on games.


If a player suspects that money is uncontrollably disappearing from his account, then he must perform the following actions:

  • immediately contact support and describe the situation;
  • change the password to log into your account.

Having 24/7 support is critical in such cases. Players must understand that they can count on help and advice at any time.

Business solutions

For entrepreneurs who decide to go into the gambling business, all this does not mean that they will have to invest in complex infrastructure. Rent expensive servers, buy special software, and hire highly paid cybersecurity specialists. All solutions for storage and data transmission, as well as support for these solutions in the modern world can be obtained on a turnkey basis for little money.


Game providers and sports line providers already use secure protocols. Online casino developers initially implement all the necessary secure authorization and data transfer systems. So the business can focus on marketing and serving the needs of the players, rather than on complex technical issues.