Business Process Automation & AI ✨
Martin Malinda
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Frontend Developer > 10 years
Technical Co-Founder @ Herohero
Business Process Automation Specialist > 2 years
Currently building Otimo: "Save And Share Content You Truly Care About"
Business Process Automation
- Invoice generation
- Onboarding employees
- Salary calculation & sending
- Financial reports, cashflow...
"Meta" (similar to most companies)
- Hiring
- Office management
- ...
Business Process Automation
- Logistics
- Project management
- Metrics, dashboards, KPIs...
"Core" (unique, related to company purpose)
- ...
- Analytics / Feedback collection
Scenarios
Company size?
Product / Service specificity
Technical staff / non-technical staff
I know what I need / I don't know what I need
Levels of automation
Level 0
Level 1
Processes exist
Single source of truth
Level 2
Advanced platforms used
CRMs, HR, Infra...
Lot of automation focused on syncing
Airtable
single source of truth
Different enterprise systems syncing data between each other
Low Code / No Code
Cambrian Explosion
Whoever is stiff and inflexible
Is a disciple of death.
Whoever is soft and yielding
Is a disciple of life.
The hard and stiff will be broken.
The soft and supple will prevail.
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"Rigid" products prescribe solutions
"Organic" products adjust to your needs
AI is multi-purpose, it plays well with multi-purpose tools
AI
AI
AI
Airtable
single source of truth
AI
Task manager
CRM
Acquisition platform
Issue tracker
Booking platform
Smart DB
Single source of truth
API access
"On demand" UI
AI
Relational databases
Neural networks
AI
AI
AI
Master DB