Scaling Your
Support Team
WORDCAMP LOS ANGELES 2016
by Matt Cromwell
@learnwithmattc mattcromwell.com
givewp.com wordimpress.com
100 Years of Scripps Pier Ocean Temprature Data
| Staff | Hours |
|---|---|
| Staff X | 20 hours/wk |
| Staff Y | 25 hours/wk |
| Staff Z | 10 hours/wk |
Data, Data, Data...
Data, Data, Data...
Reporting, Shmaporting...
Understanding Your Capacity
Capacity Calculator
Matt Cromwell
Head of Support at WordImpress.com
WordPress Community Consultant for Media Temple
