Web Site
Usability Testing

Usability testing of web sites is

• an essential element of quality assurance
   
• a true test of how people actually use a web site
   
• easy when you know how
   
• extremely cheap when you do it yourself.

A usability test is

• a series of individuals using a site under
  gentle guidance from
  a facilitator
   
• a test of whether outsiders can successfully use a web site