rebecca.nancarrow@bbc.co.uk
Our apps
200 people in D&E UX&D
150 Projects
30 agencies
UX&D
BBC Accessibility Champions Network
Structure
We have a list
We have complied to the list
We've done accessibility
Tick box
"Education is the most powerful weapon which you can use to change the world."
"Change is the end result of all true learning."
Leo Buscaglia
Author (1924 - 1998)
Nelson Mandela
Former President of South Africa
Winning hearts and minds
"If you talk to a man in a language he understands, that goes to his head, if you talk to him in his own language, that goes to his heart"
Nelson Mandela
Former President of
South Africa
Language
Provides reason and context
Accessible user experience
"A mind that is stretched by a new experience can never go back to its old dimensions"
Oliver Wendell Jones Jnr
Supreme Court Justice (1841–1935)
Experience
User research
Childrens' - in schools
Sport - local sports clubs
University knowledge exchange
Online research
DR Agency training
AUDIENCE / STAFF FEEDBACK
Design research team
Communication = Shared learning
Regular catch ups
Slack
Events
Standards, guidelines and training
Business
Standards and guidelines
Process and procedure
Education, communication
and experience
Commitment, motivation, inspiration
Embedded change