How Understanding the Nuances of the English Language Can Improve Customer Happiness
by Nevena Tomovic
What I Will Talk About
How to use language to build a relationship with your customers?
How to help your customer happiness team
express themselves?
How to do all of the above, if English is not your first language?
How to use language to build a relationship with your customers?
Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language.
Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language.
Everything Should Be Made as Simple as Possible, But Not Simpler.
- Albert Einstein
ManageWP Example
The Customer's Response
Scientists and Engineers talk nerdy to us
- Melissa Marshall
How To Save The Day
How to help your customer happiness team express themselves?
5 Hacks to Better Customer Support
How to Use Positive Language in Customer Support
25 Phrases For Improving Your Customer Support
7 Ways to Better Understand Your Customers
Most people do not listen with the intent to understand; they listen with the intent to reply.
- Stephen R. Covey
What is this Customer Telling you?
What is this Customer Telling you?
What is this Customer Telling you?
What is this Customer Telling you?
Geeky Reply
A manner of speaking that is natural to native speakers of a language
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How to do all of the above, if English is not your first language?
Read, read, read.
- William Faulkner
Thank You
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