Appointment Reminders
Design Sprint
Understand
Diverge
Decide
Prototype
Validate
Phase 1. Understand
Understand the problem
Decide on success metrics
Sketch the critical path
Goals
Business Opportunity
(10 minutes)
What’s the value proposition?
Research
(20 minutes)
Patient
Client
Patient
Client
Patient
Interviews
(5 minutes each)
Success Metrics
(20 minutes)
Sketch the User Story
(60 minutes)
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