We ensure that someone is always* available and ready to respond
We know that our first responsibility is to set good expectations
We acknowledge that we are not here to solve every problem immediately
We avoid doing the “minimum amount of work necessary”
We care that every one of our clients knows what happens next and when
We take pride in being the best communicators in our industry
We ensure that they always understand our objectives and expectations
We know that we are responsible for the quality of the final product
We acknowledge that initial deliverables are usually not “perfect”
We avoid just checking the boxes and take extra steps to QC all work
We care about staying proactive to help meet our expectations
We take pride in having friendly, open, and honest working relationships
We ensure an open, honest, creative, and respectful work environment
We empower one another to do our jobs well and efficiently
We encourage everyone to challenge the status quo and suggest constructive improvements
We acknowledge that none of us are perfect and that we all have things to learn
We avoid internal politics and infighting
We care about each other’s well being and we value a healthy work-life balance
We take pride in having an organically fun and exciting place to work
We choose not to work with assholes…