Why SUMO?

1. SUMO stands for Support Mozilla

2. Give you the opportunity to help thousands of users

3. You can make someone's day by helping them

4. That's how you can start contributing to Mozilla

and many more.....

How To Contribute?

1. Army of Awesome (AoA)

2. Answers Question in the Forum

3. Write Help Articles

4. Translate help articles

Army of Awesome

1. Love technology?

2. Love to help others?

3. Use twitter?

 

Then help others via tweeting.

https://support.mozilla.org/en-US/army-of-awesome

Answer Questions in Forum

Everybody needs help, starting from a developer to a first time user.

Help them if they need any kind of help

Help them answering their questions in Forum

 

Then help others via pointing them the right article and troubleshooting steps to come over.

https://support.mozilla.org/en-US/get-involved/questions

Write Help Articles

Here where you need knowledge, if you have knowledge you can contribute in this part of Mozilla Support.

You can write help articles in English and also can proof or edit English articles.

Starting from "How to open Firefox" to "Privacy and Security of Firefox"

https://support.mozilla.org/en-US/contributors

Translate Articles

Translation stands for converting articles into your native languages.

 

So if you are good in your native languages start translating articles.

 

https://support.mozilla.org/en-US/kb/dashboard/metrics/aggregated

Thank You

@technoayan