Who am I?
Prashanth
http://github.com/itsPR
Founder StudyOwl
Ex-Facebook
Founder,Lead Organizer Developer Weekend
Amrita University Graduate
Lead Organizer Facebook Developer Circle, Trivandrum
mKisan -
India's First Portal For Farmers
Facebook
Code Hub -
Help to learn programming in Indic languages
#Inspiration
Developer Weekend
Developer Weekend Trivandrum
Developer Weekend
on
CHATBOTS
Chatting more than SMS
Chatting is pretty wide
People communicate more in "text" than in "voice"
*Especially young people!
**Millennials: 20-40 years old at time of writing (2017)
OpenMarket Report 2016
Talking to friends
Why do people like communicating like this anyway?
- Asynchronous: keeps you connected with friends through ongoing conversations while being at another context, e.g., at work
- Fast: perfect for quick information, e.g., "Send me your address"
- Groups: great for arranging plans for dinner, drinks, hobbies, trips, etc
- Multimedia: pictures, emoticons, stickers, GIFs!
- Casual: easier when talking to people you know less
Talking to companies
Talking to companies
When a company contacts a customer by texting:
- Less invasive than receiving a phone call: people feel more comfortable in asynchronous and anonymous communication
- Normal: people are used to talk like this everyday
- Personal: people feel they are treated better! e.g., compared to receiving a more "dry" email
OK, so it's a wide new medium where companies can talk to their customers!
Where though, on SMS, Messenger, Viber..?
Some platforms are bigger than others
Some platforms are bigger than others (March 2017)
Messengers are the new browser and bots are the new websites
.
The Problem with the APPS
SIZE
The Problem with the APPS
<3 APPS/Day
The Problem with the APPS
Fragmentation
Let's Try Some bots
Let's Try Some bots
Let's BUILD SOME BOTS
Mini Hackathon
